Terms & Conditions

Terms and Services

1. Introduction

Welcome to ThatGirlDesignsCo! These Terms and Services ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. Use of Our Website

2.1. Eligibility: You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our website and services. By using our website, you represent and warrant that you meet these requirements.

2.2. Account Registration: To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please ensure that your account information is accurate and up-to-date.

3. Products and Orders

3.1. Product Information: We strive to provide accurate product descriptions and images. However, we do not warrant that the descriptions or images are accurate, complete, reliable, or error-free. Colours and appearances may vary due to monitor settings and lighting conditions.

3.2. Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

3.3. Pricing: Prices for our products are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing. In the event of a pricing error, we reserve the right to cancel or adjust the order to reflect the correct price.

3.4. Payment: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

4. Shipping and Delivery

4.1. Shipping: We offer shipping within Australia and to many international destinations. Shipping fees and delivery times vary based on the destination. Please refer to our shipping policy for detailed information.

4.2. Delivery: Delivery times are estimates and may vary due to factors beyond our control. We are not responsible for delays caused by customs, shipping carriers, or other circumstances.

5. Returns and Exchanges

5.1. Returns: We accept returns and exchanges within 30 days of purchase. The item must be in its original condition and packaging. Personalised items are non-refundable unless they are defective or damaged upon arrival. Please refer to our returns policy for more details.

5.2. Refunds: Refunds will be processed to the original payment method used for the purchase. It may take several business days for the refund to appear in your account.

6. Intellectual Property

6.1. Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of ThatGirlDesignsCo or its licensors and is protected by intellectual property laws.

6.2. Use: You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, ThatGirlDesignsCo and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.